We are still open and shipping as quickly as possible, however due to the current pandemic and social distancing measures in our warehouse/offices orders are experiencing delays due to overwhelming demand. We are hoping to have all orders shipped within 5 working days of them being placed. Please do not contact us within this time frame unless you need to cancel or amend an order - Our phone lines and emails are exceptionally busy resulting in slower order processing times. Please also be aware there are small delays in the courier network. All customers will receive an email once their order has been shipped. Please stay safe - we will get you riding asap :-)

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Contact Us by either phone or email


International headquarters
CSO Logistics
Unit 2 Radnor Park Industrial Estate
Back Lane
Congleton, CW12 4XJ, United Kingdom


General enquiries and Order enquiries (for existing orders): sales@cyclestore.co.uk


Orders and enquiries: +44 (0)1260 275554 - Monday - Friday 9am to 5pm. Please bear with us as we do have a high volume of sales calls on this number, so if you do not manage to get through on your first attempt, please try again a few minutes later.

To contact our shop directly, or for directions to our store, please click here

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